Apollo.io opt out & remove your info
Opting out of Apollo.io costs nothing, and no Apollo account is needed.
Apollo reports that it handled California opt-out and deletion requests in less than a day on average last year.
But—
Apollo searches its database for the email address you enter. If it has no profile under that address, nothing gets removed. Apollo only adds the address to a block list. That’s what happened in our test, so it pays to use the work email Apollo is most likely to have.
Opt-out process:
About 5 minutes
Removal time:
Usually within a day
Requirements:
A work email you can check
Cost:
Free
This guide is part of Incogni’s free educational resources.
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How to opt out of Apollo.io step by step
Step 1. Open the removal page
Go to apollo.io/privacy-policy/remove, or scroll to the very bottom of apollo.io and click “don’t sell my info”.
It’s one of three gray links under the footer’s copyright notice.
Step 2. Enter your work email
Type your work email into the “work email” field and click “get verification information”.
The page says Apollo keeps the address you enter only to record your opt-out.
Step 3. Wait for the “check your inbox” message
The form should switch to a message saying Apollo sent you an email. That means Apollo received the request.
If the message doesn’t appear, the form didn’t work. Reload the page and submit again.
Step 4. Click the verification link
Open the email titled “[Apollo] Verify Email Address for Opt-out Request.” In our test, it came from [email protected] and arrived within a minute.
Click the “click here to proceed with the verification” link.
Step 5. Click “complete removal”
The link opens a page titled “information removal from Apollo.” Your request isn’t finished yet.
Click “complete removal” to send it.
Step 6. Check the result
Apollo shows one of two results.
If Apollo finds your profile: Other removal services report a message saying your request is confirmed and takes effect within 24 hours.
If it doesn’t: You see an “information access request” page instead, like in our test. It says Apollo doesn’t have that email on file but has added it to a block list, so it won’t appear in Apollo’s database later.
That second result doesn’t mean you’re not in Apollo. Your profile may sit under a different address. Repeat the steps with your other work emails, or write to [email protected] with the details you found on apollo.io, as the page suggests.
Before you start: List the work email addresses you’ve used—current and past employers. Apollo is a sales database, so it files people under business emails. The form takes one address at a time, so you’ll repeat the steps for each one.
The process runs through two web pages and one email. Watch for two checkpoints: a “check your inbox” message after you submit, and a result page at the end.
Alternative opt-out methods
The form only accepts email addresses. To remove a phone number, or a profile you can’t reach through the form, contact Apollo directly.
Email Apollo’s privacy team
Write to [email protected]. Apollo’s privacy policy names this address for anyone who can’t use the online forms. Apollo may ask you to verify your identity first.
Here’s a message to adapt—swap in your own details:
Subject: Opt-out and deletion request
Hello, please opt me out and delete my profile from Apollo.io.
My details are: [full name], [current and past employers], [every work email address], [any phone numbers to remove], [your Apollo profile URL, if you found one].
Please confirm by email once this is done.
Regards, [your full name]
Apollo says it replies within 45 days and may extend that by another 45 if it tells you why.
Send a letter
Apollo’s state privacy statement lists this mailing address: Apollo (ZenLeads Inc.), Attn: Legal Department — Privacy, 440 N Barranca Ave #4750, Covina, CA 91723-1722.
List the same details you’d put in the email.
Use DROP if you live in California
Apollo takes part in DROP, California’s free Delete Request and Opt-out Platform. A single DROP request goes to all registered data brokers.
Apollo says it checks DROP at least every 45 days. If it can’t verify your request, it still treats it as an opt-out of sales.
Opt out from the EEA, UK, or Switzerland
Use the same Privacy Center or [email protected]. You can also contact Apollo’s EU representative, Lionheart Squared, at [email protected], or its UK and EU data protection officer at [email protected].
Use a data removal service
Apollo is one of many sales databases that trade work contact details. Each one keeps its own records, and each opt-out covers only the email you submit.
Change jobs, and your new work address can appear in all of them again.
Incogni handles this for you.
It sends removal requests to 420+ data brokers and people-search sites, then sends them again every 60–90 days in case your data is listed again.
What to expect after opting out
In short:
Apollo reports handling most opt-out requests in under a day, and it keeps the email you submit on a block list so that profile isn’t added again.
The opt-out covers only that email address. It doesn’t recall copies that Apollo’s customers already saved or emails they already sent.
How long removal takes
Apollo’s state privacy statement lists 21,641 opt-out and deletion requests from California residents last year, answered in under a day on average.
By law, Apollo has up to 45 days to reply to an emailed request.
How to check what Apollo still holds
The form doesn’t show you what Apollo holds. For a full answer, ask Apollo for a copy of your data through the Privacy Center or [email protected]. You can make this request up to twice a year.
Will your data return?
Not under the same email. Apollo says it keeps the address you submit on a block list so your profile isn’t added again.
Other addresses and phone numbers aren’t covered, though. When you change jobs, run the opt-out again with your new work email.
Also, the opt-out doesn’t reach Apollo’s customers. Its privacy policy says their use of data they already have falls under their own legal duties.
Troubleshooting
In short: Most Apollo opt-out problems involve a missing verification email, an old work address you can no longer access, or a phone number the form can’t remove. The email route at [email protected] handles all three.
The verification email never arrived
Check spam and promotions for a message from [email protected]. Ours arrived within a minute, so a long wait usually means a typo. Submit the form again, or write to [email protected].
You can’t access your old work email
The form needs a link sent to that address, so it won’t work. Email [email protected] instead with your name, the old address, and your employer at the time. Apollo may ask you to verify your identity.
Apollo still shows your cell phone number
Apollo’s state privacy statement says it collects mobile numbers, but the form only removes email addresses. Email [email protected], list the number, and ask Apollo to delete it.
If Apollo refuses, reply with “Privacy Rights Appeal” in the subject line. Apollo says it answers appeals within 45 days. If the appeal fails, you can complain to your state attorney general.
Salespeople still email you
Apollo says it doesn’t control what its customers send. Use the unsubscribe link in each message, and ask the sender to delete your details.
FAQ
How did Apollo get my information?
Apollo’s privacy policy lists public websites, professional directories, public government sources, and other data vendors. It also adds contacts that its customers upload or sync, including from email and calendar accounts they connect.
Who runs Apollo.io, and is it legit?
Yes, it’s a real company. Apollo.io is run by ZenLeads, Inc., and it’s registered as a data broker in California, Texas, Oregon, and Vermont. Its database is built for sales and recruiting, not for looking up private individuals.
