Amazon Driver Chat Text Scam & How to Avoid It
If you’re anything like most Americans, you do at least some of your shopping online. Maybe your email inbox and text messages are filled with more Amazon notifications than anything else. You place an order and move on with your day or night as confirmation messages ping one after another.
This leaves a door wide open for scammers to slip a fake text message into the mix. But is that particular Amazon Driver Chat text a scam? If you are unsure, don’t tap on the link in the message. Check your Amazon account directly through the app or in a browser
Are you a victim of an increasing number of spam? Check these posts:
- How to stop spam texts
- How to stop spam emails
- How to stop spam calls
- Incogni research team finds that most spam calls appear to originate from local area codes
Is your Amazon driver chat text a scam?
Legit Amazon driver chat texts already look so concerning that you have to be extra careful when deciding if you trust the one you received.
Here’s an example of a real message
Truth to be said, even real Amazon messages look scammy. They create a sense of urgency, encourage you to tap on seemingly random URLs, and often come from a number you’ve never seen before.
But Amazon really does own the a.co domain, and links that go to this domain are in fact official.
How to recognize a fake one
So a fake version of this message might look exactly the same and simply include a different link. This makes it far too easy to overlook a slight change to an already weird URL and end up on a phishing site.
Here are some common red flags to look out for when deciding whether to trust an SMS that claims to be from Amazon:
- Links that don’t go to URLs belonging to the amazon.com or a.co domains.
- SMSs from a regular ten-digit phone number (not one of the short numbers that Amazon has used to send you One-Time Passwords (OTPs) or other messages before).
- Poor spelling and grammar—companies as big as Amazon almost never make these kinds of mistakes.
- A sense of urgency—threats, promises, and ultimatums are huge red flags.
- Encouragement to click on buttons and links rather than visit the Amazon website—still a red flag even though the official SMS does exactly this.
As you can see, even legit Amazon driver chat texts don’t exactly pass this test with flying colors.
What to do if you get an Amazon driver chat text message
The quickest, easiest, and safest way to deal with these messages is to treat them like a notification telling you to open your Amazon app or log into your account through a browser.
Don’t tap on the link in the message. Check your Amazon account directly through the app or in a browser (by navigating to amazon.com). If the message you received was real, there’ll be a chat message from your delivery driver waiting for you there.
If you prefer the convenience of being able to just tap on the URL you’re sent, then do the above the first time you receive a message like this. Check that the time stamps on the SMS and Amazon chat message are similar. If they are, save the number from which you got that message in your contacts.
What to do if you fell victim to an Amazon driver chat text scam
A real delivery driver chat text raises enough red flags to be that much more difficult to differentiate from a fake one. All is not lost if you’ve already fallen for a scam text and ended up on a phishing site masquerading as the Amazon login page. Here’s what you should do next:
Secure your Amazon account
The scammer has both your Amazon password and username if you tried to log into a phishing site. Change your password immediately to lock them out.
Secure your finances
The same holds true for any credit card or banking information you entered into a phishing site. Call your bank and explain what happened.
Secure your devices
Clicking on random links and visiting dodgy websites can leave you with malware on your device. Use reputable software to scan for and remove malware on your phone and any other potentially affected devices.
Report the scam
Reporting what happened to you can indirectly help you recover funds or even your identity down the line. It’ll definitely make life that little bit more difficult for the scammers to find new victims. Here are a couple of good places to start:
- Amazon’s reporting page: start here and follow the instructions.
- The Better Business Bureau: file a complaint with the BBB to raise awareness about the scam and warn others.
- The Federal Trade Commission: the FTC has a website on which you can report fraud.
Begin the identity recovery process
It’s possible to give up enough personal information to make identity theft a real threat. If you feel this might apply to you, visit the Federal Trade Commission’s identity theft portal and see what next steps are right for you.
Do you want to know about more Amazon scams to be aware of? Check out these guides: