411.com Opt Out & Remove Your Info  | Incogni
It used to be that you needed a full name and at least part of an address to find someone’s phone number in a phone book. Now all someone needs is any one of the above, and they can have a full background report on you in seconds.
Don’t want anyone who knows anything about you to know everything about you? Opting out of 411.com involves finding your record on the site and copying its URL into the Whitepages opt-out form. See our step-by-step instructions below. Your listing might reappear after some time, so we recommend repeating the process every now and then.
Or you can sign up for Incogni’s automated data removal service and let us do this kind of leg work for you. We’ll find out what other sites have your data and go through the opt-out process for dozens of data brokers at a time. We then perform regular sweeps to make sure your personal information stays off these sites.
411.com opt-out video guide
What is 411.com?
411.com is a data broker site specializing in people search, reverse phone, and reverse address lookup services. 411.com is owned and powered by Whitepages. Whitepages boasts serving 30 million users a month who perform 2 million searches a day. It maintains detailed records on over 275 million Americans.
Anyone can use 411.com to find your:
- Phone numbers
- Current address and past locations
- Relatives and associates
With a $1, five-day Whitepages Premium trial, they can also get your:
- Past addresses
- Criminal and traffic records
- Public records and licenses
As well as past phone numbers and comprehensive reports on your relatives and associates.
Having all this personal information available with little or no barrier standing in the way exposes you to a number of risks. Cybercriminals can use this data to perpetrate scams, perform phishing attacks, and even steal your identity. You’re also more vulnerable to discrimination, harassment, and stalking.
A subscription to Incogni can get and keep your personal information off 130+ data broker sites without you having to lift a finger.
Are you looking to opt out of 411locate instead? Check out our 411locate opt out guide.
Step-by-step 411.com opt-out guide
Step-by-step 411.com opt-out guide
Total Time: 10 minutes
1) Search for yourself on 411.com
Go to www.411.com and enter your full name and city, state, or ZIP code. Hit “enter.”
2) Find your listing in the search results
If multiple listings appear, scroll through until you find yours and click “view details.”
3) Copy the URL of your listing
Copy the full URL of your 411.com record from the address bar.
4) Paste your listing URL into the Whitepages opt-out page
Open a new browser tab and go to the Whitepages opt-out page. Paste the URL you copied in the previous step and click “next.”
5) Confirm your listing on Whitepages
Check that the right listing has appeared on the screen and click “remove me.”
6) Select a reason for having your information removed
Choose a reason from the dropdown menu and leave a comment (optional). We recommend selecting “I just want to keep my information private.” Click “next.”
7) Enter your phone number
Type in your phone number and check the box to affirm that you’re the person associated with it and that you’d like your information removed from Whitepages listings. Click “call now to verify.”
8) Wait for a robocall from Whitepages
A “friendly Whitepages robot” will call you on the number you entered above. Be ready to dial in the verification code that appears on your screen when prompted.
9) Continue your data removal journey
You’ve removed your data from 411.com, but this is just the beginning of your data removal journey. There are thousands of other data brokers out there. Many have a lot more information on you. Some will even display SSNs!
To protect your online privacy, we recommend removing your personal information from every data broker that has it. Type your name into a search engine to see what’s out there. Research data brokers in your area to catch the ones that don’t index their search results. You’ll find detailed opt-out guides for major data brokers below.
If tracking down and approaching each data broker individually sounds like something you don’t have the time for, then there’s another way. Sign up to Incogni and let our algorithms narrow down the list of data brokers before sending out dozens of opt-out requests at a time on your behalf.
Alternative 411.com opt-out methods
You can also use the Whitepages help center contact form to opt out of 411.com. Choose “I need to edit or remove a listing” from the dropdown menu. Enter your email address (we recommend using a throwaway account or masking your email address with something like Firefox Relay).
Copy in your 411.com listing URL. Fill in the listing name, address, city, state, and phone number using the details that appear in your listing. Choose “I just want to keep my information private” from the dropdown menu.
Enter a subject and description. You can use the example text below.
411.com data removal request
Please remove my listing from the 411.com, Whitepages, and Whitepages Premium search results and please opt me out of any future data collection and aggregation.
A Whitepages support team member will contact you via email (at the address you provided), so be sure to check your spam folder regularly.
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How long does it take Whitepages to process my 411.com opt-out request?
Your 411.com opt-out request should be processed immediately if you use the Whitepages opt-out form to submit your request.
When will 411.com delete my information?
Whitepages should delete your information from the 411.com results within 24 hours. Search for yourself on www.411.com a day or more after you complete the opt-out process. Clear your browser cache and try again if your listing is still there after this time. If it still shows up after doing this, contact Whitepages using their contact form.
How does 411.com get my information?
Whitepages, the data broker that provides 411.com’s search results, gets your information from a combination of publicly available and third-party sources.
Publicly available sources include public records, published phone directories, and social media profiles. Third-party sources include aggregated public information, details provided as part of contests, sweepstakes and subscriptions, and a range of undisclosed private data sources.
Can 411.com add my information again, even after they approve my opt-out request?
Yes, 411.com (and Whitepages) can add your information again, even after you’ve opted out of their data collection activities. This is a big problem with most data brokers. It happens because data brokers are constantly scraping and purchasing data: if incoming data isn’t properly identified as belonging to you, a new listing will be created in your name.
This is why we recommend regularly checking back with sites like 411.com to make sure your data doesn’t reappear under a new listing. When it does, simply repeat the opt-out procedure using the URL of the new listing. An automated data removal service like Incogni handles all of this for you.
Does 411.com have the right to use my data?
Yes, 411.com has the legal right to use your data. Given that it’s governed by laws like the CCPA, you also have the right to request that your data be removed from its search results and databases. Depending on your location, 411.com might have no choice but to honor your request.